The Technology Support Index (TSI) was developed in part to support 10 school districts in Washington State funded by the Bill & Melinda Gates Foundation. The TSI was used as a work basis with the ten districts, in addition to onsite consulting with each individual district team. The TSI proved to be an outstanding tool to determine possible support improvements and to initiate internal discussions about support. In many cases, this is enough to catalyze new approaches to support.

In other cases, however, an external consultant is required to do a thorough analysis of the existing system with specific recommendations for improvement. For the 10 districts profiled by the Bill & Melinda Gates Foundation, the consulting provided the complete picture leading to improved systems of support. If your district is interested in consulting services, ISTE can connect your district with possible consulting resources; please contact Leslie S. Conery, PhD for information.

If you are ready to profile your district and obtain your plan for improvement, click the Profile Your District/School button below. Or, if you would like to learn more about the TSI, click the Technology Support Index button below.